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<p><strong>Product Type:</strong> Digital Software / Web Template <strong>Delivery Method:</strong> Instant Digital Download (ZIP File)</p><h2><strong>Product Overview</strong></h2><p>The Calricon Modern Agent Panel is a downloadable UI (User Interface) theme and frontend template designed specifically for call centers. It replaces standard, outdated agent interfaces with a modern, responsive, and easy-to-navigate design. This software product includes a completely redesigned agent dashboard and a real-time wallboard template to display call center metrics.</p><p><strong>Please Note:</strong> This is a front-end software skin/template. It requires an existing, self-hosted Vicidial installation to function. We do not provide hosting, dialer traffic, or VoIP services.</p><h2><strong>What You Are Purchasing</strong></h2><p>Upon successful payment, you will instantly receive a digital download link containing:</p><ul><li><p><strong>1x ZIP Archive containing:</strong></p><ul><li><p>PHP and HTML template files (<code>modern_ui_layout.php</code>, etc.)</p></li><li><p>CSS stylesheets for styling and responsive design</p></li><li><p>JavaScript files (including <code>vici_phone.js</code> for WebRTC softphone integration)</p></li><li><p>Image assets and UI icons</p></li><li><p>A comprehensive PDF Installation Guide</p></li></ul></li></ul><h2><strong>Core Features of the Software</strong></h2><ul><li><p><strong>Modern UI/UX:</strong> A clean, browser-based interface designed to reduce eye strain and improve navigation.</p></li><li><p><strong>Browser-Based Calling:</strong> Built-in WebRTC support (ViciPhone) allowing audio handling directly in modern browsers without external software.</p></li><li><p><strong>Responsive Layout:</strong> Automatically scales to fit desktop monitors, laptops, and tablets.</p></li><li><p><strong>Analytics Wallboard:</strong> Pre-designed dashboard screens for supervisors to view real-time data from their existing database.</p></li></ul><h2><strong>System Requirements</strong></h2><p>To use this digital product, the buyer must have:</p><ul><li><p>A pre-existing, active Vicidial environment.</p></li><li><p>A web server (Apache/Nginx) running PHP.</p></li><li><p>A modern web browser (Google Chrome recommended) for WebRTC functionality.</p></li></ul><h2><strong>Licensing &amp; Usage</strong></h2><ul><li><p><strong>License Type:</strong> Single Commercial License.</p></li><li><p><strong>Usage:</strong> You are permitted to install and use this software on one (1) server instance per license purchased. Redistribution, reselling, or sub-licensing of the source code is strictly prohibited.</p></li></ul><h2><strong>Support &amp; Refund Policy</strong></h2><ul><li><p><strong>Customer Support:</strong> Your purchase includes 6 months of technical support via email. Support covers bug fixes and guidance related specifically to our UI files. It does not cover general server configuration or third-party software issues.</p></li><li><p><strong>Refund Policy:</strong> Because this is a downloadable digital asset with exposed source code, <strong>all sales are final</strong>. We offer a strict no-refund policy once the digital file has been downloaded. Please ensure your system meets the requirements before purchasing.</p></li></ul>